Delivery time for regular orders: 20–25 days for flooring, 30–35 days for wooden doors (including production and customs clearance).

Shipping methods: ocean freight (mainstream, 40HQ / 20GP containers), air freight (for urgent orders, delivery in 7–10 days), and express delivery (for samples or small batches, delivery in 3–5 days). We can assist in contacting our partnered freight forwarders or use your designated forwarder.

A full set of customs clearance documents is provided free of charge: commercial invoice, packing list, bill of lading, phytosanitary certificate, certificate of origin (CO / FORM A / FORM E), product certification (EPA / CE / FSC), and TSCA compliance statement (exclusive for exports to the United States). For wooden packaging, a fumigation certificate and IPPC marking will be provided to ensure smooth customs clearance at the destination port.

Flooring: independent moisture-proof film packaging + 5-layer corrugated carton + pallet reinforcement.

Wooden doors: foam corner protectors + moisture-proof bags + hard cartons + wooden crates for fixation.

All packaging has passed transportation impact tests, with a damage rate controlled within 0.5%. If damage occurs during transit, we can assist in providing claim documents.